Ace345's Terms and Conditions — Fully in Bengali

01 General Terms & Conditions

Ace345 (hereinafter referred to as the "Platform") is an internationally licensed online gaming platform serving users in Bangladesh and other countries. By accessing ace345 or using any of its services, you agree to be bound by these Terms and Conditions.

These Terms and Conditions form a legal agreement between ace345 and its members. ace345 reserves the right to amend these Terms at any time, but members will be properly notified before any changes take effect.

Ace345's services are available only in regions where online gaming is legally permitted. It is your sole responsibility to comply with the local laws of your jurisdiction.

• Ace345 is an entertainment platform — not a financial planning tool.
• All ace345 services depend on an internet connection.
• Ace345 is not liable for technical issues that arise while using the platform, but will always assist in resolving them.
• Any user who violates local laws while using ace345's services does so entirely at their own responsibility.

02 Registration & Account

You must provide accurate and truthful information when registering on ace345. Registering with false or incorrect details is a serious breach of ace345's Terms and Conditions and may result in account closure.

Each individual may hold only one account on ace345. If multiple accounts are found under the same person, all accounts will be closed and deposited funds may be forfeited.

• The name, mobile number, and date of birth provided at registration must be accurate.
• Keeping your account password confidential is your own responsibility.
• Sharing your account with anyone else is strictly prohibited.
• Ace345 may request KYC documents at any time for identity verification purposes.
• To update your registration details, please contact the ace345 support team.

03 Age Verification

Ace345 is an 18+ platform. No one under the age of 18 is permitted to register or play on ace345. This is the strictest rule in ace345's Terms and Conditions.

The date of birth provided at registration is subject to verification. ace345 may request a national ID or birth certificate at any time. Failure to verify will result in account closure and forfeiture of all deposited funds.

• Ace345 believes that protecting minors is its highest priority.
• Parents and guardians should keep their devices and accounts out of reach of minors.
• If there is any doubt regarding a user's age, ace345 reserves the right to investigate.

04 Deposits & Withdrawals

Deposits on ace345 can be made via Mobile Banking, Nagad, and Rocket. Funds are typically credited to your account within minutes. ace345 ensures that every financial transaction is fully secure and encrypted.

Ace345 aims to process withdrawals within 3–5 business days. Note that identity verification may be required for your first withdrawal.

• The minimum deposit amount is listed on the ace345 promotions page.
• Withdrawals will only be processed to the same payment method used for the deposit.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• Ace345 reserves the right to temporarily hold withdrawals in cases of suspicious transactions.
• Ace345 does not support currency conversion or international transfers.

05 Bonuses & Promotions

Bonuses and promotions on ace345 are an added benefit for members. Each bonus comes with its own terms, which are detailed on the ace345 promotions page.

The ace345 welcome bonus is available to new members only, and each member may claim it once. ace345 reserves the right to investigate any account suspected of bonus abuse.

• Bonus funds cannot be withdrawn directly — wagering must be completed first.
• Each bonus has a set expiry date — any unused bonus will be cancelled once it expires.
• Multiple bonuses cannot be claimed simultaneously.
• Ace345 reserves the right to modify or cancel any promotion at any time.
• Cashback bonuses are credited directly to your balance and are subject to separate terms.
• The referred person must be an active member to qualify for a referral bonus.

06 Gaming Rules

All games on ace345 are fair and certified. Slots use RNG (Random Number Generator) technology to ensure every outcome is completely random. Live Casino games are streamed in real time and recorded on all screens.

Using external software or bots while playing on ace345 is strictly prohibited. Such activity constitutes a serious violation of ace345's Terms and Conditions.

• Any disputes regarding game results must be reported to ace345 support within 24 hours.
• If a game is interrupted due to a technical error, ace345 will decide whether to void or restart that round.
• If your internet connection drops during a game, ace345's server records will be considered final.
• Ace345 reserves the right to add new games or remove existing ones at any time.

07 Prohibited Activities

The following activities are strictly prohibited under ace345's Terms and Conditions. Violations may result in account closure and legal action.

• Using ace345 for money laundering or depositing funds from illegal sources.
• Creating multiple accounts for the purpose of bonus abuse.
• Attempting to hack or gain unauthorized access to the game system.
• Stealing or misusing another member's account credentials.
• Filing false chargeback claims against ace345.
• Attempting to manipulate game outcomes or exploit system vulnerabilities.
• Harassing or engaging in inappropriate conduct toward other members.

08 Account Closure & Suspension

Ace345 reserves the right to suspend or permanently close any account found to be in violation of these Terms and Conditions. Members are generally notified before account closure; however, immediate action may be taken in cases of serious violations.

Members may also close their account at any time through ace345 support. Any available balance (excluding bonuses) will be returned after the account is closed.

• Bonus balances in accounts closed due to rule violations may be forfeited.
• Ace345 ensures fairness when returning real balance (funds deposited by the member).
• If you wish to contest an account closure, you may submit an appeal to ace345 support.

09 Responsible Gaming

Ace345 believes gaming should be entertainment, not addiction. Responsible Gaming is therefore a core part of ace345's Terms and Conditions. All members are encouraged to play mindfully and within their limits.

Members on ace345 can set their own daily, weekly, or monthly betting limits. A self-exclusion option is also available if needed.

• If you feel your gaming habits are getting out of control, please reach out to the ace345 support team.
• Detailed support information is available on the ace345 Responsible Gaming page.
• If a family member is struggling with a gaming addiction, help is available through ace345.

10 Privacy & Data Protection

Ace345 places the highest importance on protecting members' personal information. Details provided at registration are used solely to improve ace345's services and for identity verification. ace345 never sells members' personal data to third parties.

Ace345's website uses SSL encryption technology to keep all data transfers secure. For more details on data protection, visit ace345's Privacy Policy View.

• Ace345 uses cookies, which can be managed through your browser settings.
• Member information is only shared with authorities when required by law.
• When a request to delete an account is submitted, ace345 securely removes the associated data.

11 Dispute Resolution

Any dispute between ace345 and a member will first be directed to ace345's support team for resolution. Under these Terms and Conditions, ace345 aims to provide an initial resolution within 72 hours through its support channel.

If a matter cannot be resolved through support, it may be escalated to ace345's licensing authority. ace345 is committed to fair and transparent dispute resolution.

• Dispute appeals must be submitted in writing.
• Members have the right to appeal decisions made by ace345 to the licensing authority.
• Filing false dispute claims may result in account closure.

12 Terms Changes & Updates

Ace345 reserves the right to update these Terms and Conditions at any time. However, members will be notified at least 7 days in advance of any significant changes via email or through the Platform.

Continued use of ace345 after any changes will be taken as acceptance of the updated terms. If you do not agree to the new terms, you have the option to close your account.

• The date of the latest update will always be displayed at the top of this page.
• Archived copies of previous terms can be requested from ace345 support.
• We recommend visiting this page regularly to stay up to date.